Terms of service

Last updated: June 17, 2026

By placing an order with Embtree USA, you agree to the following terms.

Services

Embtree USA provides custom embroidery digitizing and related digital embroidery services.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate artwork
  • Providing complete order instructions
  • Verifying all details before production begins

Delivery

Delivery times are estimates and may vary depending on design complexity and workload.

Rush services are prioritized but are not guaranteed in every circumstance.

Intellectual Property

Customers must own or have permission to use any logos, trademarks, artwork, or designs submitted to Embtree USA.

The customer accepts full responsibility for any intellectual property rights associated with submitted artwork.

Revisions

Reasonable revisions related to the original design are included when necessary.

Additional charges may apply for major design modifications requested after work has started.

Limitation of Liability

Embtree USA's liability shall be limited to the amount paid for the specific order.

We are not responsible for production losses resulting from incorrect artwork or instructions provided by the customer.

Contact

Email: info@embtree.com